Online services

Rapid Health Smart Triage

Available 1st June 2026

You can use Smart Triage between 8am and 6:30pm Monday to Friday (excluding bank holidays) to:

Tell us about your symptoms or problem safely and securely
Get health care advice
Book an appointment with the most appropriate clinician
Book an MSK physio appointment
Request a fit/sick note
Ask an admin question

If you send us an online request, we will review it and let you know the next steps by the end of the next working day.

You still need to contact your practice for the following:

Prescription requests
To view your health record
Home visit requests
Booking routine appointments for long term health conditions (ie: asthma)
Test results
Nursing Appointments
Contraception requests
Post-natal appointments and baby checks
Medication Reviews

NHS 111 online

If you need medical help right now, please call 111 or go to NHS 111 online . In an emergency call 999.

111 online can tell you:

where to get help for your symptoms, if you're not sure what to do
how to find general health information and advice
where to get an emergency supply of your prescribed medicine
how to get a repeat prescription

NHS App

You can use the app to:

Request prescriptions
Check requested prescriptions
Check your booked appointments
Check your GP health record
Receive messages from your surgery.
View your NHS number
Check blood test results
Register your organ donation decision

To find out more click here.

SystmOnline

If you already have an account you can check appointments, test results order prescriptions.

If you are not set-up and would like to have access, you will need to come into the GP surgery with some photographic ID (ie:passport, driving licence or bus pass) You will be given access codes to set up your account. Once registered you can:

View your GP health record
See booked appointments
Request prescriptions
Change your nominated pharmacy.
Check blood test results
Check correspondence such as hospital letters